FAQs (Frequently Asked Questions)
Just give us a call or leave a voice message at (778) 366-8888, we will get back to you as soon as possible to book your appointment. Else you can also book your appointment online too, click here to book an appointment!
No, for consultation and follow-up therapy you don’t need your GP referral, however, we will notify your GP about your progress, if we have your consent for the same.
Yes, unless until you are under low income group. MSP provides $23 for your treatment and rest of the payment will have to be paid upfront by you as your user fees.
MSP covers 10 appointments per calendar year (January 1st to December 31st), which includes other services too such as chiropractor, massage therapy, naturopath and non-surgical podiatry. Read more at BC Government Website
- Private Initial assessment: $105
- Private Follow up treatment: $80
- Seniors Initial Assessment & Follow up: $80 (please check at the reception)
- Prolong Physiotherapy Treatment: $135
- Initial assessment & Follow up visits -MSP (Medical Service Plan): $40**
- Initial assessment & Follow up treatment-WCB/ICBC claims $0** (direct billing to WCB/ICBC)
- Late cancellation/No show fee: $50
**Clients who has MSP eligibility or WCB approved claim no.
- Private Initial assessment: $105
- Private Follow up treatment: $90
- Seniors Initial Assessment and follow up: $80 (please check at the reception)
- Prolong Physiotherapy Treatment: $135
- Initial assessment & Follow up visit -MSP $40**
- Initial assessment & Follow up treatment-WCB/ICBC Hand program $0** (direct billing to WCB)
- Late cancellation/No show fee: $50
**Clients who has MSP eligibility or ICBC or WCB approved claim no.
A user fee is the difference of payment between MSP or ICBC(Physiotherapy) payment and the clinic standard fee.
You can pay by Credit (Visa, Master, Amex), Debit, Cheque or cash.
Yes, we bill to major insurance companies through Telus Health eclaims and Pacific Blue Cross.
- Canada Life
- Chambers of Commerce group Insurance Plan
- CINUP
- Claim Secure
- Cowan
- Desjardins
- Empire Life
- Equitable Life of Canada
- First Canadian
- Great-West Life
- Great Shield Canada
- Industrial Alliance Financial Group
- Johnson Inc.
- Johnston Group Inc.
- Manulife
- Maximum Benefit
- Medavie Blue Cross
- My Group health
- Pacific Blue cross
- Pacific Blue Cross PROVIDERnet
- People Corporation
- RCMP
- RWAM Insurance Administrators
- SSQ
- Sun Life Financial
Yes, we accept ICBC claim clients. However, you must have the ICBC claim number.
Yes, we will accept Worksafe injury clients. However, you must have claim number or your family doctor referral letter.
Assessment takes around 40 minutes (depends on the condition) and follow up visit takes around 20-30 mins. In case you are instructed to do exercises at the clinic it will take around 40 mins.
For your convenience, loose fitting clothes will help us to measure the movements well and you will be comfortable while doing exercises.
Yes, ample parking space is available on two sides of the building as well as on street side. Click here to see our location map.
Are you in pain?
Let our professional physical therapist help you today. Don’t let a minor ache become a major injury.